Shipping & Customs
How long will it take for my order to arrive?
Orders are normally processed and prepared for shipment within 1–3 business days.
After your order has been shipped, delivery usually takes an additional 7–30 business days, depending on your destination and local carrier.
Estimated Delivery Time = Processing Time + Shipping Time
Please note that delivery times are estimates and may vary due to customs clearance, local holidays, weather, or other circumstances beyond our control.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
You can track your package using the tracking number provided in the email through:
Please allow 1–3 business days for tracking information to become available after your shipping confirmation is sent.
Will I be charged customs duties or import taxes?
Customs duties, import taxes, and other fees are determined by the customs authorities in the destination country and may vary depending on local regulations.
For orders shipped to the United States, major European destinations, Turkey and most Middle Eastern countries, applicable customs duties are generally covered by Linen Pieces, so you typically will not need to pay additional customs duties upon delivery.
However, some destinations may be subject to additional customs duties, import taxes, or clearance fees that are the customer's responsibility. This may apply to countries such as Brazil and other destinations where local customs regulations require payment upon import.
If you are unsure about potential customs charges for your country, we recommend checking with your local customs authority before placing an order.
Do you ship to P.O. Boxes?
Express Shipping is not available for P.O. Boxes or APO/FPO addresses.
If you provide a P.O. Box or APO/FPO address, your order will need to be shipped using an available standard shipping method, and delivery may take longer than the estimated delivery time.
To avoid delays, we recommend providing a complete residential or commercial street address whenever possible.
What happens if my package is delayed?
While we do our best to ensure your order arrives within the estimated delivery window, international shipments may occasionally experience delays due to customs clearance, local carrier operations, public holidays, weather conditions, or other circumstances beyond our control.
If your tracking information has not been updated for an extended period or your package appears to be significantly delayed, please contact us at hi@linenpieces.com with your order number and tracking number. Our customer support team will be happy to help investigate the shipment.